Core Managed It Services | Ferrilli

Core
Managed
IT Services

Watch how Clark State Community College uses managed services to support their institutional strategy.


Managed IT Services
Designed for Higher Education

At a time when the innovations shaping the future of higher education technology are rooted in technology, IT departments must often do more with less. How do you improve performance across the campus, but do it in a way that is aligned with the fiscal realities all institutions face?

Ferrilli’s CORE Managed Services provide the answer with cost-effective ways for colleges and universities to manage their most crucial IT services. We provide targeted expertise across the entire stack, from full managed services for your ERP and SIS to assistance with more targeted solutions.

With strategic know-how specific to higher education and rapid response to support requests, Ferrilli’s CORE Managed Services cover all the bases. And with Ferrilli’s money-back satisfaction guarantee, you know you’re getting a team that only succeeds if you succeed. Contact us to learn more.

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CORE Managed Services Offerings

Students, faculty, staff, and administrators depend on IT to make smarter decisions and perform to their fullest potential. That’s why Ferrilli’s portfolio of CORE Managed Services includes everything necessary to power your institution. Our experienced higher education technology experts will tailor a solution to fit your unique needs. If you would like to discuss the following IT consulting and planning solutions with an expert, contact us.

  • Full managed IT services for your ERP environment (Ellucian Colleague and Banner, Workday)
  • Comprehensive system administration of ERP, database, and operating systems, including software updates, database maintenance, environment cloning, 24/7 monitoring and response, performance tuning, and upgrades
  • CRM (Slate, Recruit, Salesforce)
  • Microsoft Office 365 / SharePoint
  • Microsoft SQL DBA
  • Oracle DBA
  • Degree Works
  • Security
  • Cloud
  • Network
  • Infrastructure
  • Financial Aid

Targeted
Expertise

Ferrilli’s strategic and functional experts understand the higher education technology landscape better than anyone else. As such, they know how to get the most out every solution your institution leverages – from the ERP to the CRM to analytics and everything in between. That means your technology staff don’t have to learn on the fly and can instead remain focused on ensuring IT aligns with institutional strategy.

Rapid Response
to Support Requests

Working with Ferrilli is like having a skilled extension of your staff on-call 24/7. Our team of dedicated managed IT support services specialists ensure your projects, applications, and systems run smoothly and are always on. At a time when institutions depend on technology to achieve their goals, we make it our mission to provide reliable, consistent access to information and services across the campus.

Relationships are
the Heart of What we Do

We are proud to still be partnering with our first-ever client after nearly 20 years – and we know that kind of customer loyalty doesn’t come from problem-solving alone. Institutions stick with us because we share a deep appreciation for higher education and its all-important mission – and because we make our customers’ goals our own on every campus we serve. That’s how we approach every engagement – not as a service call, but as a relationship – and it’s why we offer a money-back satisfaction guarantee.

Above and Beyond

No matter what the assignment, our goal is the same – to deliver more so you can achieve more. That’s why we go further than expected, with ideas and recommendations to help you reach your full potential. We can do that because know the higher education space better than anyone else. In fact, it’s all we do. So, get in touch with us today to speak with member of our team.

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